Privacy Policy

The purpose of this Privacy Policy is to inform you about how we collect, process, and protect personally identifiable information that we receive through this website or through any other means by telephone or postal, electronic, or traditional means.
Scope of the Privacy Policy
This Privacy Policy is applicable to personal data provided by our customers, suppliers, information seekers, job applicants, and otherwise to data provided by third parties in cases where it is necessary for the performance of our activities, provided that there is a legitimate justification for its processing by Zhafira Education.

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Holder:
ZHAFIRA EDUCATION - Sole proprietorship owned by Francesca Pietrella
VAT ID number: 04685260277
Headquarters: Via Riccardo Zandonai 12- 30174 Venezia Mestre (Ve)
info@zhafiraeducation.com
Phone number: + 39 (0)41 302 2896
WhatsApp: +39 392 659 1819

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Information being collected

 

We collect personally identifiable information such as name, address, telephone, e-mail, or user name in the sections of the site that require it, particularly the request for information, purchase of our products, registration as a user, and in general, all that is necessary for the maintenance of business relations with Zhafira Education. If purchases are made through the Internet, any bank details provided will be transferred directly to the banking institution through the relevant payment platform, so Zhafira Education will not access or store your debit or credit card details.

Information that is collected automatically

The IP addresses that Zhafira Education receives from all users of the site - as these IP addresses are automatically sent by surfers whenever access to the site is requested - may be stored by Zhafira Education for internal purposes such as ensuring the quality of the site itself, maintaining its security, counting the number of visits, and knowing the most visited sections of the site. This information does not involve any identification of users of the site. In fact, we may collect such information through cookies, as explained in the Cookies Policy section.

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Purposes of data processing

Personal data provided to us are processed for the following purposes:
Processing of inquiries and visits;
Management of the business relationship;
Contact with the user through e-mail;
Sending commercial communications by traditional or electronic mail in order to provide information about our products and services, offers and promotions, provided that the appropriate consent has been given;
Conducting surveys about our products and services in order to learn more about the user experience with Zhafira Education and to be able to improve attention and service;
Online assistance for handling requests for technical assistance or information.
If you are a job applicant, your data may be processed for the following purposes:
Carrying out personnel selection processes;
Transmission of information on job availability within our organization;
Requesting professional references from people or companies at which you have worked;
Possible procedure for hiring as an employee.

Data retention period

If you request information about our products and services, your data will be kept for as long as necessary to provide a response to that request.
In the event of a request for technical assistance or online information, data will be retained for the purpose of processing the request, managing business relations, and fulfilling legal obligations.
If you have a business relationship with Zhafira Education, the data provided in this context will be kept for the duration of the business relationship or otherwise for the years necessary to fulfill current accounting and tax obligations.
Your personal data may be processed to send you surveys regarding our products and services in order to learn more about your experience with Zhafira Education and to be able to improve the attention and service provided, and will be retained for as long as necessary to measure your satisfaction with Zhafira Education.
If you have given consent to receive advertising by traditional or electronic mail, your data will be retained until you decide to notify yourself to unsubscribe from that service or to exercise your right to have your personal data deleted.
If you are an applicant for a job, the data you provide for this purpose will be retained until such job is filled, or until you exercise your right to erasure. If you do not exercise your right to erasure within the period of one (1) year, your data will still be erased at the end of that period. In the case of your employment for the position, your data will be retained for the duration of your employment and during the time required by law.

Legitimacy of data processing

Zhafira Education may legitimately process your data for the purposes of fulfilling your orders, providing agreed services and sending the information required for the execution of the relevant purchase or service contract, as well as the application of pre-contractual measures at your request.
Zhafira Education may legitimately send commercial communications regarding our products, services, offers and promotions, provided that you have given the appropriate consent.
In addition, Zhafira Education has a legitimate interest in conducting surveys having the purpose of improving customer focus.
Zhafira Education is authorized to process your data for selection processes based on any consent you may have given.
However, the user has the right to revoke the consent given at any time and without retroactive nature.

Recipients to whom data may be communicated

Your data may be disclosed to our company Zhafira Education and to our business associates within the European Union and in the United States, and in any case only for the purpose of processing requests for information as well as managing the business relationship with us and providing technical assistance or information. The data of partner companies are available on the website.

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Data protection

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In order to use certain benefits or services offered through our websites, you may need to create an account and set up a password. In such cases, it is your responsibility to maintain the secrecy of your passwords. We believe that each person who accesses an account with its password is authorized to do so, and we disclaim any liability for any unauthorized access and any harm resulting from such access. If you become aware of any unauthorized use of your accounts and passwords or any other problem relating to the security of your account, it is your responsibility to change your password and to notify us promptly.
We also inform you that Zhafira Education has implemented the necessary technical and organizational measures to ensure the confidentiality and security of your personal data.

Your data protection rights and how to exercise them

You have the right to access your personal data, to rectify inaccurate data or to request its deletion when it is no longer needed, and to object to its processing as well as to request its portability. Under certain circumstances, you may request the restriction of the processing of your personal data.
If you have any doubts about any of the aspects of our Privacy Policy, or if you wish to exercise the rights mentioned herein, you may send a letter to Zhafira Education via Riccardo Zandonai 12, 30174 Venezia Mestre (Italy), enclosing a copy of your identification document, or an e-mail message to info@zhafiraeducation.com, stating "Data Protection" in the subject line.
If you are in doubt or have any questions about this Privacy Policy and the exercise of your data protection rights, please contact us at info@zhafiraeducation.com. If you believe that your protection rights have been harmed, you may file a complaint with the relevant Data Protection Authority.

Validity and amendment of the Privacy Policy
This Privacy Policy has been prepared in compliance with the General Data Protection Regulation and is effective from the date of publication. Zhafira Education may amend the Privacy Policy; subsequent updated versions will be posted on this website.

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Date of latest update: May 2023.